New form entries
A sign-up in your form tool adds the contact to a Broadcast list, and the list starts the welcome campaign.
Email marketing
When a form is filled in, a booking is made, or a row is added in another app, Zapier can add the contact to a Broadcast list or send a text, a picture message, a ringless voicemail, or a voice broadcast. When a contact joins a list or unsubscribes in Broadcast, Zapier can tell your other apps.
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Formerly Call Loop. Trusted by over 45,000 people, organizations, and businesses.
Broadcast, formerly Call Loop, has an app on Zapier that connects it to thousands of apps without code. Any Zapier trigger can add or update a contact, change a list, or send a text, picture message, ringless voicemail, or voice broadcast, and Broadcast events can start Zaps in other apps. Plans start at $15 a month.
Overview
The Broadcast app on Zapier has seven actions. You can create or update a contact, add a contact to a list, remove a contact from a list, update opt-in status, send an SMS or MMS message, send a ringless voicemail, and send a voice broadcast. Any app on Zapier can start them, from form builders and calendars to CRMs, spreadsheets, and stores.
It works the other way too. Four Broadcast triggers start Zaps in your other apps (contact created or updated, contact added to a list, contact removed from a list, and contact unsubscribed). An opt-out in Broadcast can update your CRM without anyone copying it over.
How it works
Create a Zap and search for “Call Loop”: until the rename, the app is listed as Call Loop 2.0. Connect your account when Zapier asks.
Choose the app and the event that should start it, such as a new form entry, a new row, a booking, or a new order.
Create or update the contact, add it to a list, or send an SMS or MMS, a ringless voicemail, or a voice broadcast. A voicemail drop uses a validated caller ID and an audio file saved in Broadcast.
Map the phone number and the opt-in field, send a test to your own number, then turn the Zap on.
Use cases
A sign-up in your form tool adds the contact to a Broadcast list, and the list starts the welcome campaign.
A booking in your scheduling app sends a confirmation text and adds the contact to a reminder list.
A purchase in your store or checkout sends a thank-you text, or a ringless voicemail from the owner.
A new row in a sheet adds the contact to a list or sends a voice broadcast to that number.
Add or remove a contact from a Broadcast list when a tag or stage changes in your CRM, so each broadcast goes to the right people.
When a contact unsubscribes in Broadcast, a Zap updates the same person in your CRM or email tool.
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Documentation
The current Zapier connection and setup documentation are available below.
The actions are create or update a contact, add or remove a contact from a list, update opt-in status, and send an SMS or MMS, a ringless voicemail, or a voice broadcast. The triggers are contact created or updated, contact added to a list, contact removed from a list, and contact unsubscribed.
Broadcast is the new name of Call Loop, and the Zapier app has not been renamed yet. Search for “Call Loop” in Zapier and connect the same account you use for Broadcast.
Messages use the same credits as the rest of Broadcast. That is 1 credit per text up to 160 characters, 2 credits per picture message or voice memo, 2 credits per delivered voicemail drop, and 1 credit per minute of call (2 credits with press 1 transfer). Plans start at $15 a month for 250 credits. Zapier’s own plans and task limits apply to your Zaps.
Only contacts who agreed to hear from you on that channel. Map the opt-in field, use the update opt-in status action, name your business in each message, include how to opt out, and honor STOP replies. Since the FCC’s 2022 ruling, a ringless voicemail to a cell phone is treated as a call. This is not legal advice.
Yes. HubSpot, ActiveCampaign, Keap, Mailchimp, and ClickBank connect directly, and any app that can send a webhook can add contacts, send a message, or start a campaign in Broadcast.
Texts, picture messages, voicemail drops, and voice calls, all paid with the same credits. Cancel before day 14.