Audience

Collect names and emails by text.

When someone texts your keyword, the reply asks for their name and email and saves them to the contact. Send the emails to your email tool, export them any time, and start a welcome series by text, voicemail drop, or call.

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Formerly Call Loop. Trusted by over 45,000 people, organizations, and businesses.

Can you collect emails by text message?

Yes. With Broadcast, formerly Call Loop, someone texts your keyword and the reply asks for their name and email. The answers are saved to the contact, so you can personalize texts, send the emails to your email tool, and start a welcome series by text, voicemail drop, or call. Plans start at $15.

Why it matters

What name and email capture does.

Questions in the reply

Turn on data capture for a keyword and Broadcast asks for each field in turn, such as first name, last name, email, or your own custom fields.

Saved to the contact

Every answer lands on the contact, ready for your next send. Export your contacts any time.

Texts with their name

Merge the first name and other fields into your texts.

Your email list grows too

Send new emails to Mailchimp, ActiveCampaign, or other tools through Zapier, with no extra typing.

A welcome series that starts on its own

Follow the first reply with texts, a voicemail drop, or a call, with the timing you set.

Surveys and registrations too

Use the same questions for event registrations, short surveys, and feedback.

How it works

How to collect names and emails by text.

  1. 01

    Create a keyword

    Pick a short word that is easy to spell, like VIP or GUIDE, and write the instant reply people get when they text it. Everyone who texts the keyword joins the group you choose for it.

  2. 02

    Turn on data capture

    Open the Data Capture tab for the keyword and choose what to ask for, such as first name, last name, email, or your own custom fields. Broadcast asks for each one in turn and saves every answer to the contact.

  3. 03

    Promote it

    Put the keyword on stage, on air, on signs, at the counter, and in your other channels. Say what people sign up for, how often, and how to stop, and turn on double opt-in to confirm consent.

  4. 04

    Use what you collect

    Merge first names and other fields into your texts, send the new emails to Mailchimp, ActiveCampaign, or other tools through Zapier, or export your contacts any time. A welcome series by text, voicemail drop, or call starts with the timing you set.

Common uses

Where businesses collect names and emails by text.

Talks and webinars

Ask the room to text a keyword for the slides or a free guide, and collect emails at the same time.

Radio and podcast spots

Listeners text the keyword and share their email without typing a web address.

Events and stores

A sign at the door or the counter that adds visitors to your text and email lists.

Reviews left for Call Loop, now Broadcast.

  • 50% Opt-in Rate!

    “I used Call Loop with an audience to collect email address and I was able to get 50% optin rate by having people text in their emails to me. It was so easy!”
    Laurel G.Living Your Light
  • Transformed my lead generation

    “Call Loop has transformed my speaking engagements. Leads can easily type a keyword to receive valuable content via text.”
    Jenna R.Brave Masters
  • Text to join keywords work great!

    “Call Loop seamlessly integrates with our client radio campaigns, effortlessly starting follow-up sequences via text keywords.”
    Will S.Digital Marketing Administrator, Thomas

FAQ

Good questions. Clear answers.

Can’t find what you’re looking for?

Talk to our team
How does name and email capture work?

Someone texts your keyword. Broadcast replies and asks for each field you chose, one at a time, and saves the answers to the contact. Then your welcome message or automated campaign takes it from there.

Which details can I collect by text?

First name, last name, email, and custom fields you create, such as a preference or an event choice.

Can I send the emails to my email marketing tool?

Yes. Send them to Mailchimp, ActiveCampaign, or other tools through Zapier, or export your contacts any time.

What should my sign or ad say?

What people sign up for, how often, and how to stop. For example: “Text VIP to [number] for weekly offers by text and email. Msg and data rates may apply. Reply STOP to cancel.” Marketing texts need prior express written consent, and double opt-in can confirm it. This is not legal advice.

What does it cost?

Each text you send costs 1 credit per 160 characters, from the same credits as picture messages, voicemail drops, and calls. Plans start at $15 a month for 250 credits.

Get started for free.

Texts, picture messages, voicemail drops, and voice calls, all paid with the same credits. Cancel before day 14.

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