Text, voicemail drop, and call
Send the notice as a text, a ringless voicemail in your own voice, or a voice broadcast that calls every number. All three use the same credits.
Emergency notices by text, voicemail, and call.
When the power is out, the office is closed, or the weather changes the plan, send one notice to every customer and employee at once, as a text, a ringless voicemail, or a recorded call. Set up your groups and recordings ahead, then send when you need to.
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Formerly Call Loop. Trusted by over 45,000 people, organizations, and businesses.
What is an emergency notification system?
An emergency notification system sends one urgent message to many people at once. Businesses use Broadcast, formerly Call Loop, to tell customers and staff about closures, outages, and weather changes by text, ringless voicemail, and voice broadcast, on the same credits. It does not replace official public alerts. Plans start at $15 a month.
Why it matters
Get the word out on every channel.
Everyone, or only the people affected
Keep customers and staff in groups by location, team, or route, and send to all of them or only the ones the notice is about.
Fallback to another channel
If a notice cannot be delivered, Broadcast can resend it on another channel, such as a voicemail drop when a text fails, so it still reaches that phone.
Any manager can send
Unlimited users on paid plans, so whoever is on shift can send the notice without waiting for one login.
How it works
Be ready before you need it.
- 01
Set up ahead
Register your sending number now, since carrier approval can take several business days. Import customers and staff into groups by location, team, or route, and record your voicemail or call message ahead, so everything is ready when something happens.
- 02
Write the notice
Say what happened, what to do, and when you will send the next update. A text uses 1 credit per 160 characters. For the voicemail drop or the call, record it in your own voice or type it and pick a text-to-speech voice.
- 03
Send, then send the all-clear
Send to every group at once, or only to the people affected, as a text, a voicemail drop, or a call. If a message cannot be delivered, Broadcast can resend it on another channel. Watch deliveries and replies come in, then send the all-clear.
Integrations
Works with the tools you already use.
ZapierConnect Broadcast to thousands of apps via Zapier. Add contacts and send texts, ringless voicemail, and voice broadcasts when something happens in another app, with no code.
HubSpotSend texts and ringless voicemail drops from HubSpot Workflows, plus voice broadcasts with press 1 transfer. Every message is logged on the contact’s HubSpot timeline.
KeapAdd texts, ringless voicemail drops, and voice broadcasts to Keap campaigns with one HTTP Post, and build your list from text messages with text-to-join keywords.
Common uses
Notices businesses send with Broadcast.
Closures and weather
Closed for a storm, a delayed opening, or a site that cannot open, sent to customers and staff before they leave home.
Outages and service interruptions
Power, internet, or system outages, and service that is late or cancelled, with the next update time.
Staff and crew notices
Where to report, a cancelled shift, or a changed route, by text for the crew and a call for anyone who does not text.
Event changes
A new venue, a new time, or a cancellation, sent to every registrant at once.
What is an emergency notification system for a business?
A way to send one urgent notice to all your customers and staff at once, such as a closure, an outage, or a weather change. Broadcast sends it by text, ringless voicemail, and voice call. It does not replace official public warnings or 911.
How much does it cost to send a notice?
A text costs 1 credit per 160 characters, a ringless voicemail 2 credits per delivered drop, and a voice call 1 credit per minute (2 with a press-1 transfer). Plans start at $15 a month for 250 credits, with unlimited contacts and users on paid plans.
Can I prepare notices ahead of time?
Yes. Register your number, import your groups, and record your voicemail or call message before you need them. When something happens, write the text, pick the groups, and send, or schedule the follow-up for later.
Do I need consent to send urgent notices?
Customers and staff should have given you their number and agreed to hear from you. Informational notices need prior express consent, and since the FCC’s 2022 ruling a ringless voicemail to a cell phone needs prior express consent. This is not legal advice.
Keep exploring
Nearby capabilities.
These tend to be set up alongside it.
Get started for free.
Texts, picture messages, voicemail drops, and voice calls, all paid with the same credits. Cancel before day 14.