Keyword replies
Someone texts DEALS or INFO to your number and gets your reply right away, with the coupon, the hours, or the link, and joins that keyword’s group.
SMS autoresponders that reply for you.
When someone texts your keyword or replies to your mass text, Broadcast answers right away with the details, the coupon, or the link. Then the follow-up can be a text, a voicemail drop, or a call.
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Formerly Call Loop. Trusted by over 45,000 people, organizations, and businesses.
What is an SMS autoresponder?
An SMS autoresponder sends a text automatically when someone texts you. Broadcast, formerly Call Loop, answers keywords and replies to your mass texts, collects name and email by text, and can follow up with more texts, ringless voicemail drops, or calls. Plans start at $15 a month.
Why it matters
An answer for every keyword and every reply.
Replies to your mass texts
When a contact answers a broadcast or a campaign, an auto-response goes out from that number, such as a thank you, a phone number to call, or a booking link. One per contact per 24 hours.
Name and email by text
The reply can ask for a name, an email, or any custom field, and Broadcast saves the answers to the contact.
Personal, not generic
Merge in first name, last name, or any custom field so each reply reads like it was written for that person.
As many as you need
Create an autoresponder for every keyword, sign, and campaign. There is no extra fee for the number you set up; each message uses credits.
A follow-up in any channel
Send a text right away and a voice message three days later. The next steps can be texts, voicemail drops, or calls in an automated campaign.
What it is
Two kinds of auto-reply, one setup.
The keyword reply
Put a keyword on a sign, a flyer, a radio spot, or your website. The first text someone sends gets your reply, adds them to the group, and can start a welcome series.
The reply to a send
Turn on auto-response for a number, and anyone who answers a broadcast or a campaign from it gets your message back. STOP, START, and HELP are handled on their own and never get it.
Benefits
What it saves you.
No one waits for an answer.
The hours, the address, the coupon, or the link goes out the moment they text, even at night or on a busy day.
Your list grows while you work.
Every keyword text becomes a contact in the right group, with the name and email they sent you.
You call the people who answered.
Replies to your mass texts get an instant response, so your team can spend its calls on the people who wrote back.
How it works
Set it up once.
- 01
Pick the keyword or the number
Create a keyword like DEALS or INFO for a sign, a flyer, or an ad, and pick the group it adds people to. Or turn on auto-response for the number you send from, so anyone who answers a broadcast or campaign gets a reply.
- 02
Write the reply
Write the reply with the hours, the coupon, or a link, add a picture, and merge in a first name or any custom field. Turn on data capture to ask for a name, an email, or custom fields, saved to the contact.
- 03
Add the next steps
Start an automated campaign from the keyword, with more texts, a ringless voicemail drop, or a voice call, each after the delay you choose. Every step uses the same credits, so a text today and a voice message three days later take one setup.
Integrations
Works with the tools you already use.
MailchimpTwo-way contact sync with Mailchimp. Form sign-ups land in a Broadcast list for texts, voicemail drops, and calls, and emails captured by text go back to your Mailchimp audience.
ActiveCampaignAdd texts, picture messages, ringless voicemail, and voice broadcasts to your ActiveCampaign automations, with a native app action or a webhook step.
AWeberAdd one line to your AWeber web forms and new subscribers join a Broadcast list too, ready for texts, voicemail drops, and calls next to your emails.
Constant ContactA Zapier template adds new Constant Contact contacts to a Broadcast list, ready for texts, voicemail drops, and calls next to your newsletter.
ZapierConnect Broadcast to thousands of apps via Zapier. Add contacts and send texts, ringless voicemail, and voice broadcasts when something happens in another app, with no code.
Common uses
What businesses send with autoresponders.
Welcome and coupon
Text SAVE10 to join. The reply sends the coupon and confirms how often they will hear from you and how to stop.
Hours, address, and details
A keyword like HOURS or MENU answers the same question every time, with a map or menu link.
Event and RSVP confirmations
Guests text RSVP and get the date, the place, and a calendar link, then a reminder from a campaign before the day.
Answers to your blasts
Someone replies to your sale text, and the auto-response thanks them and sends the number to call or the link to buy.
What is an SMS autoresponder?
An automatic text that goes out when someone texts you. In Broadcast it answers a keyword, like DEALS or INFO, and replies to your broadcasts and campaigns, and it can ask for a name and email and start a follow-up campaign.
Does it reply to every text I receive?
It replies to keywords you set up and, when auto-response is on for a number, to people who answer a broadcast or campaign from it, once per contact every 24 hours. STOP, START, and HELP are handled on their own.
How much does an auto-reply cost?
An auto-reply uses 1 credit per 160-character text, 2 with a picture, and an incoming text uses half a credit. Plans start at $15 a month for 250 credits, with unlimited users and contacts.
Can the follow-up be a voicemail drop or a call?
Yes. A keyword can start an automated campaign with more texts, ringless voicemail drops, and voice calls, each with the delay you choose, all on the same credits.
Do I need consent to send autoresponders?
Answering someone who texted you is fine. Adding them to marketing texts needs their prior express written consent, so say on the sign what they will get, how often, and that they can reply STOP. This is not legal advice.
Keep exploring
Nearby capabilities.
These tend to be set up alongside it.
Get started for free.
Texts, picture messages, voicemail drops, and voice calls, all paid with the same credits. Cancel before day 14.