Schedule messages in advance
Use our SMS portal to write and schedule your text and voice broadcasts in advance and we’ll automatically deliver them for you.
Schedule text messages to land at the right hour.
Write a text, picture message, voicemail drop, or call now and choose the moment it goes out. Send at that hour in each contact’s time zone, repeat it on a schedule, and let quiet hours hold anything that would land too late.
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Formerly Call Loop. Trusted by over 45,000 people, organizations, and businesses.
How do I schedule text messages for my business?
With Broadcast, formerly Call Loop, you write the message, pick your list or a segment, and choose a date and time, in your time zone or each contact’s. Texts, picture messages, ringless voicemail drops, and voice broadcasts can all be scheduled and repeated. Plans start at $15 a month.
Why it matters
Why pick Broadcast for scheduling SMS?
SMS marketing campaigns
Create your marketing calendar and schedule your holiday offers, Black Friday deals, and special day discounts.
Important event reminders
Send SMS reminders to guests, faculty, staff, or other contacts about important updates or timely notifications.
What it is
What is SMS scheduling and why does it matter?
Save time and improve efficiency
By scheduling SMS messages in advance, you can save time on manual tasks, freeing up your team to focus on more important tasks. Scheduling ensures your communications are streamlined and efficient.
Optimize delivery timing
Sending messages at the right time is key to customer engagement. With scheduled SMS, you can ensure your texts reach your audience when they are most likely to respond.
Never miss an opportunity
Scheduled messages allow you to pre-plan marketing campaigns, reminders, and announcements. By automating these processes, you ensure that no key moment is missed, driving consistent interaction with your audience.
Increase engagement with timely messages
Scheduled texts make it easier to reach out at critical moments, such as a product launch, a holiday sale, or an event reminder. Marketing automation ensures your messages are sent during peak engagement times, enhancing your campaigns’ effectiveness.
Build consistent communication
Consistency is key in building customer relationships. Scheduled SMS lets you maintain regular communication without having to send messages manually each time.
Simplify campaign management
Scheduling texts ahead of time helps you manage your marketing campaigns more effectively. You can pre-schedule a series of texts, ensuring a smooth communication flow without constant oversight.
Benefits
Benefits of scheduling SMS
Increase customer engagement
Scheduled messages allow you to reach your audience at optimal times, improving engagement rates. By timing your texts correctly, you can connect with your customers when they are most attentive. This is particularly important in industries where timing directly impacts responses, such as retail, healthcare, and events. Scheduled texts can be used to send personalized text message reminders, updates, or offers, increasing the likelihood of a response. For instance, sending birthday offers or appointment reminders at just the right moment helps build strong customer relationships.
Improve business efficiency
By automating your messaging strategy, you can reduce the workload on your team. Scheduled texts save time, enhance productivity, and ensure no message is forgotten or delayed. Instead of manually sending reminders or marketing texts, your team can focus on higher-value tasks, like creating more personalized customer experiences. This marketing automation also reduces errors, such as missed messages or incorrect timings, that can occur when manually handling customer communications. Scheduling SMS in advance ensures that all planned messages go out as intended.
The right hour in every time zone
Send Using Contact Timezone delivers a 9 AM send at 9 AM wherever each contact lives, based on their area code. Quiet hours hold anything outside 8 AM to 9 PM local time, and daily limits and sending speed pace a large list over the days you choose.
How it works
How to schedule SMS
- 01
Compose your message
Write the text and add a picture or a short link, or create the audio for a voicemail drop or a voice broadcast. Keep it concise and direct.
- 02
Choose your audience
Select the recipients of your message from your contact list. You can send it to a single individual, a group, or create segmented lists for targeted campaigns. This helps you ensure that each audience receives relevant and timely information.
- 03
Set your date and time
Pick the date and time, and turn on Send Using Contact Timezone to deliver at that hour in each contact’s own time zone. If the message recurs, set it to repeat.
- 04
Review and customize
Before finalizing your scheduled SMS, review the message for accuracy. Broadcast also allows you to edit your message, change the timing, or even cancel it before it is sent. This flexibility ensures that you maintain control over your communication strategy.
- 05
Automate with triggers
Broadcast lets you automate your SMS scheduling based on triggers. For example, you can set messages to be sent automatically when a customer takes a specific action, like filling out a form or making a purchase. This ensures timely, relevant communication based on user behavior.
- 06
Monitor delivery and results
Once your message is sent, track its performance in Broadcast. See deliveries, failures, opt-outs, and link clicks for each send, and use them to plan the next one.
Integrations
Works with the tools you already use.
ZapierConnect Broadcast to thousands of apps via Zapier. Add contacts and send texts, ringless voicemail, and voice broadcasts when something happens in another app, with no code.
HubSpotSend texts and ringless voicemail drops from HubSpot Workflows, plus voice broadcasts with press 1 transfer. Every message is logged on the contact’s HubSpot timeline.
KeapAdd texts, ringless voicemail drops, and voice broadcasts to Keap campaigns with one HTTP Post, and build your list from text messages with text-to-join keywords.
ActiveCampaignAdd texts, picture messages, ringless voicemail, and voice broadcasts to your ActiveCampaign automations, with a native app action or a webhook step.
GoTo WebinarConnect GoTo Webinar to Broadcast with Zapier. New registrants join a Broadcast list and get text, voicemail drop, and voice broadcast reminders before, during, and after each session.
Common uses
6 common uses of scheduled messages
Event and appointment reminders
Schedule a text the day before and a voicemail drop the morning of, so people who skip texts still hear the time and place.
Product launch announcements
Create buzz around new product launches by scheduling a series of SMS messages leading up to the release date. Keep your customers informed and excited with countdowns, sneak peeks, and exclusive early access offers.
Seasonal greetings and promotions
Strengthen customer relationships by sending scheduled holiday greetings or seasonal promotional offers. Automated messages during key times of the year, like Black Friday or Christmas, ensure your brand stays top of mind.
Loyalty program updates
Keep your loyal customers engaged by sending scheduled updates about their loyalty points, rewards, or special offers they can redeem. This helps to build long-term customer relationships and improve retention.
Internal team reminders
Improve team efficiency by scheduling SMS reminders for meetings, deadlines, or important company announcements. Whether for daily standups or quarterly reports, these scheduled texts ensure everyone is on the same page.
Customer feedback requests
Schedule post-service or post-purchase SMS messages asking customers to provide feedback. Sending these at the right time, such as immediately after a purchase or interaction, increases the chances of receiving valuable feedback.
How much does it cost to schedule texts?
Scheduling is included on every plan; you pay only for what you send. A text costs 1 credit per 160 characters, a picture message 2, a delivered voicemail drop 2, and a call 1 per minute. Plans start at $15 a month for 250 credits, and the 14-day free trial includes 25 credits.
Can I schedule a text in each contact’s time zone?
Yes. Turn on Send Using Contact Timezone when you schedule a broadcast, and each contact gets it at that hour their local time, based on their area code. With quiet hours on, anything outside 8 AM to 9 PM local time is held until 8 AM, which helps you respect calling-time rules. This is not legal advice.
How do I automate SMS sending?
Compose your message, select recipients, and set a delivery time, or set a broadcast to repeat. For messages that depend on each contact, such as a welcome series or a reminder before a date, use an automated campaign or a trigger from a form, a purchase, or a connected tool.
Can I change the scheduled time of a text message after setting it?
Yes, with Broadcast you can change the scheduled time of a text message before it is sent, or cancel it. This flexibility lets you adjust your schedule so messages go out at the most appropriate time for your audience.
Is there a limit to how many SMS messages I can schedule at once?
No, there is no set limit on how many messages you can schedule. For a large list, set a daily limit, the days to send, and a sending speed (for example, 10 messages every 10 minutes) so the send is paced the way you want.
Keep exploring
Nearby capabilities.
These tend to be set up alongside it.
Get started for free.
Texts, picture messages, voicemail drops, and voice calls, all paid with the same credits. Cancel before day 14.