Timed from each contact’s date
Save the date on each contact, such as a booking, a due date, or a renewal, from an import, a form, Zapier, or HubSpot. The reminder goes out a set time before it, such as a day before, an hour before, or both.
Automated SMS reminders for any date.
Set a reminder once and Broadcast sends it before the date saved for each contact, such as an appointment, a class, a webinar, a payment, a renewal, or a deadline. Send it as a text, a ringless voicemail in your own voice, or a recorded call, and see who replied or called back.
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Formerly Call Loop. Trusted by over 45,000 people, organizations, and businesses.
What is an SMS reminder?
An SMS reminder is a short text sent before a date that matters, such as an appointment, a class, a payment, or a renewal, with what to do next. With Broadcast, formerly Call Loop, reminders go out on their own from the date saved for each contact, by text, ringless voicemail, or voice broadcast. Plans start at $15 a month.
Why it matters
Reminders go out without anyone making calls.
Text, voicemail drop, or call
A text with the details, a ringless voicemail in your own voice, or a recorded call with press 1 to reach your office. Every channel uses the same credits.
See who replied
People reply to the text to confirm, ask a question, or reschedule, and callback tracking shows who called back after a voicemail drop, so your team knows who to call first.
How it works
Set it up once.
- 01
Add the dates
Import contacts with a date or date-and-time field, such as an appointment, a class, a due date, or a renewal, or send new records from your other tools through Zapier or HubSpot. Each contact keeps their own date, so one setup covers everyone.
- 02
Write the reminder
Write a text with what is coming up, the date and time, and what to do next, or use a voicemail drop or a recorded call. Choose how far ahead it goes out, such as a week, a day, or an hour before, and add a second reminder if you need one.
- 03
Let it send
Every contact gets the reminder a set time before their own date, with no one on your team making calls. Replies show who needs something from you, and callback tracking shows who called back after a voicemail drop, for each campaign.
Integrations
Works with the tools you already use.
GoTo WebinarConnect GoTo Webinar to Broadcast with Zapier. New registrants join a Broadcast list and get text, voicemail drop, and voice broadcast reminders before, during, and after each session.
EverWebinarConnect EverWebinar to Broadcast with Zapier. Registrants with US and Canadian numbers join a list and get text, voicemail drop, and voice broadcast reminders for the session they picked.
WebinarJamConnect WebinarJam to Broadcast with Zapier. Registrations, live attendance, missed sessions, replays, and purchases can add the registrant to a list and start texts, voicemail drops, and calls.
ZapierConnect Broadcast to thousands of apps via Zapier. Add contacts and send texts, ringless voicemail, and voice broadcasts when something happens in another app, with no code.
HubSpotSend texts and ringless voicemail drops from HubSpot Workflows, plus voice broadcasts with press 1 transfer. Every message is logged on the contact’s HubSpot timeline.
Common uses
Reminders businesses send with Broadcast.
Appointments and visits
Service calls, consultations, salon and studio bookings, and office visits, with the date, the time or arrival window, the place, and how to reschedule.
Webinars and events
Registrants from GoToWebinar, EverWebinar, or WebinarJam get a text and a voice broadcast before the start time, with the link to join.
Classes and sessions
Class times, schedule changes, and what to bring, sent to every student or member before each session.
Payments and renewals
Due dates, renewals, and plan check-ins, sent a set number of days before the date saved for each customer.
Reviews left for Call Loop, now Broadcast.
24% boost in webinar attendance
“To remind people of my webinars, I've increased my show rate by 24%. Using Call Loop we consistently make $3,000 - $5,000 more each webinar.”
Brian B.CEO, REIFuzeThe Response Is Outrageous!
“With Call Loop we've run multiple text and voice broadcasts and we've experienced ridiculous response along with our highest registrations 30 days even before our upcoming event. As event promoter, I'm always "under the gun" to put 'butts in seats' and with Call Loop, I've got a lot less stress.”
Dustin MSpeakingEmpire.com
What should a reminder text say?
Your business name, what the reminder is about, the date and time, and what to do next, such as how to reschedule, join, or pay. For example, an appointment reminder can read “[Business]: Hi [First name], your [service] is on [date] at [time]. Reply to this text if you need to reschedule. Reply STOP to opt out.” Under 160 characters, it costs 1 credit.
How far ahead are reminders sent?
You choose. Campaign timing can use date and date-and-time fields, so each contact gets the reminder a set time before their own date, such as a week, a day, or an hour before, or several of these.
How much does a reminder cost?
A text costs 1 credit per 160 characters, a picture message 2 credits, a ringless voicemail 2 credits per delivered drop, and a voice call 1 credit per minute (2 with a press-1 transfer). Plans start at $15 a month for 250 credits.
Does it work with my booking, webinar, or billing tool?
Broadcast connects with HubSpot, Keap, GoToWebinar, EverWebinar, and WebinarJam, and with thousands of apps through Zapier. If your tool connects to Zapier, a new booking, registration, or invoice can add the contact and the date and start the reminders.
Do I need consent to send reminders?
Yes. Reminders need the customer’s prior express consent, and since the FCC’s 2022 ruling a ringless voicemail to a cell phone needs it too. Keep reminders to what is coming up and when, with no health or account details. Broadcast includes opt-out keywords, double opt-in, and quiet hours. This is not legal advice.
Is Broadcast HIPAA compliant?
Yes. Broadcast, formerly Call Loop, is a HIPAA compliant and secure platform for healthcare providers and their business partners, so clinics and practices can send appointment reminders by text, voicemail drop, or call.
Keep exploring
Nearby capabilities.
These tend to be set up alongside it.
Get started for free.
Texts, picture messages, voicemail drops, and voice calls, all paid with the same credits. Cancel before day 14.